Terms of service

Overview

This website, www.ssenuu.store, is operated by SSENUU. Throughout the site, the terms “we”, “us” and “our” refer to SSENUU. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms of Service”). If you do not agree to all of these terms, please do not use this website or purchase from us.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates to this page. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Products & Pricing

All products are subject to availability. Prices are shown in US dollars (USD) and may change at any time without notice. We make every effort to display our products' colors and details accurately, but we cannot guarantee that your device's display will be accurate. We reserve the right to limit quantities, discontinue products, or refuse any order at our discretion.

Orders & Payment

By placing an order you confirm that the payment and contact details you provide are accurate and complete. We may cancel or refuse an order if we suspect fraud or error; if we cancel your order after payment, we will issue a full refund. Promotional discount codes cannot be combined unless stated otherwise, and we may modify or end promotions at any time.

Shipping (United States only)

We currently ship within the United States only. Standard shipping is free on orders over $30; orders under $30 ship for a flat $8. Express shipping ($15) is available at checkout. Orders ship within 1–3 business days. See our Shipping Policy for full details.

Returns & Refunds

Unworn items in original condition may be returned within 14 days of delivery. We don't offer direct exchanges — the fastest way to get a different size is to return your item and place a new order. Please note our sandals run small; we recommend sizing up. See our Return & Refund Policy for full details.

Intellectual Property

All content on this site — including images, text, graphics and logos — is the property of SSENUU and may not be reproduced without our written permission.

Disclaimer & Limitation of Liability

Our products and services are provided “as is” and “as available”. To the fullest extent permitted by law, SSENUU shall not be liable for any indirect, incidental or consequential damages arising from your use of the site or products, and our total liability shall not exceed the amount you paid for the product giving rise to the claim.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

Contact

Questions about these Terms of Service can be sent to us at brand.info@ssenuu.store.